About Us

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Gift Certificates are available.  To order a gift certificate, please contact PC Assist.


    PC Assist Only Provides Support For Genuine Products.  PC Assist Will Not Service Pirated Software Or Illegal Downloads.  To Find Out If Your Windows Computer Is Genuine, Click the Links Below.

Validate Microsoft Windows

Validate Microsoft Office


What We Support:

  • Windows XP
  • Windows Vista
  • Windows 7
  • Mac OS X
  • Linux

Support Options:

There are three ways you can get support from PC Assist:

  • At PC Assist:     You can drop your computer off at PC Assist and we will work on it here.  You will only need to bring the tower or laptop and power adapter.

  • At Home:     PC Assist can come to your home and work on your computers instead of you bringing them to PC Assist.

  • Remote Access:     PC Assist can connect to your computer remotely and control it through the internet.

Guarantee:

All computer service is guaranteed trouble free for a period of 14 or 30 days.
Guarantees do not cover, physical damage by the end user, errors caused by the end user, or unrelated software/hardware problems.
Guarantees do cover, software issues from PC Assist installed programs, hardware issues from PC Assist installed hardware, and other issues that may arise due to services by PC Assist.  The end user may ask questions for free that relate to the service during the guarantee.

14 Day Guarantee:
Standard guarantee for all services and repairs.

30 Day Guarantee:
Extended guarantee for new operating system installations, hardware installations, and other large computer repairs/changes.

Custom Computer Warranty:

All computers built by PC Assist include a one year warranty for parts and labor from PC Assist.  If a hardware component fails within one year of purchase, PC Assist will repair/replace the hardware component and re-install it free of charge.  There is a 90 day warranty for all software related issues.  Some hardware components may have a different warranty length other than what PC Assist provides.  Hardware is only under warranty until the manufacturer warranty expires.  A sales receipt and/or original packaging may be required.



Payment:

Methods of payment are cash or check.  All checks must be written out to Kevin Schmiedlin.